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Guide · Sales prospecting

How to build a prospect list of the right people, in seven steps

The short answer

To build a prospect list: start from the companies you have chosen, decide which roles you need at each, find the people in those roles, get and verify their contact details, write one reason to contact each account, keep it in one clean sheet, and refresh it every month. It is only as good as the accounts behind it.

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A prospect list is the set of people you plan to contact, with the details you need to reach them and a reason to do it. It is not the same as a list of companies. This guide shows how to build a prospect list step by step: choosing the roles, finding the right people, getting contact details you can trust, recording why each one is on the list, and keeping it clean. There is a template to copy at the end.

01

Prospect list vs account list

Which companies

Target account list

The companies you have chosen to pursue, with a tier and a reason. Built first.

Which people

Prospect list

The people at those companies, with their role, contact details and the reason to write. Built second.

Not a list

A database export

Thousands of contacts that match a filter. It is raw material, not a prospect list.

If you have not chosen your companies yet, start with the target account list guide and come back.

02

Step 1. Start from the accounts you have chosen

A prospect list built without an account list behind it ends up as whoever a search returned. Begin with your target accounts, ideally the top tier first, so every person you add belongs to a company you actually want.

03

Step 2. Decide which roles you need at each account

Many B2B purchases involve several people, often called the buying committee. Decide which of them you will contact.

RoleWho it usually isWhy they matter
DeciderThe head of the function, or a founder at a small companyApproves the budget
ChampionA manager who owns the problem day to dayPushes for it inside
UserThe people who would use what you sellCan say whether it would really help

At a small company the decider and champion are often the same person. At a larger one, plan to reach a few people per account, each with a message that matters to their role.

04

Step 3. Find the people in those roles

  1. Search by role, not just title. The same job carries different titles at different companies. Search for a few variants of the title, and read profiles to confirm what the person actually does.
  2. Check the company's own pages. Team pages, press releases and job posts often name the people who own a function.
  3. Use LinkedIn for people search. Filters by company, function and seniority narrow the list quickly; our LinkedIn prospecting guide covers how.
  4. Confirm they still work there. Profiles and databases lag job changes by weeks or months.

05

Step 4. Get contact details you can trust

Contact data tools find work emails and phone numbers, usually for a credit per contact; our guide to B2B prospecting tools compares them by the job they do. Whatever you use, verify before you send.

Verify every email address. Run each one through an email verifier. Bounces hurt your sending reputation, as the guide to cold email deliverability explains.

Treat guessed addresses with care. An address built from a pattern, such as first.last@, is a guess until verified.

Prefer direct lines. A switchboard number rarely reaches the person.

Record where each detail came from. When something bounces, you will know which source to trust less.

06

Step 5. Write one reason per account

A prospect list without reasons is a mailing list. Next to each account, write the dated event that makes it worth contacting now, such as a new site, a new leader or a system change, and where you saw it. Every person at that account shares the reason; their message changes by role. To research one person before you write, use a prospect research template.

07

Step 6. Keep it in one clean sheet

One row per person, linked to one row per account. Keep the account facts in one place so they are not copied, slightly differently, onto every person. Use the template below as a starting point.

08

Step 7. Refresh it every month

  1. Remove people who left. Job changes are the main reason prospect lists decay.
  2. Remove bounces and opt-outs at once. Never email someone who asked you not to.
  3. Add people for accounts that moved up. When an account gains a reason to act, find its people.
  4. Re-verify old addresses before using them again.
  5. Check the rules where your buyers are. Privacy and email laws differ by country. Keep a lawful basis for each contact, and make it easy to say no.

09

Copy the template

Prospect list template

PROSPECT LIST
Built from: [target account list, version and date]
Refreshed on: [date]

ACCOUNTS (one row per company)
Account name
Website
Tier (1, 2 or 3)
Reason to act now (event)
Date and source of the event
Owner

PEOPLE (one row per person)
Account name
Full name
Role (decider, champion or user)
Job title
LinkedIn profile
Work email
Email verified (yes, no, date)
Direct phone
Source of the contact details
Last contact and outcome
Next step and date
Opted out (yes or no)

10

Common prospect list mistakes

Starting from a search instead of an account list. You get people who match a filter, at companies you never chose.

One person per account. If they leave or ignore you, the account goes cold.

Trusting titles. A title says little about what someone owns. Read the profile.

Sending to unverified addresses. The bounces cost more than the verification.

Building it once. A list left alone for a quarter has quietly gone bad.

11

The prospect list checklist

Before you start outreach

  1. Every person belongs to an account on your target list.
  2. You know each person's role in the decision, not just their title.
  3. Every email address was verified, and you know where it came from.
  4. Every account has a dated reason to act now.
  5. Larger accounts have more than one person on the list.
  6. Opt-outs are recorded and respected.
  7. There is a date in the calendar to refresh it.

12

Questions

How many people per account should a prospect list have?

Enough to cover the people who decide, push and use. At a small company that may be one person; at a larger one, a few, each with a different message.

Can I buy a prospect list?

You can buy contact data, but a bought list has no reason attached and often includes people who left. Treat it as raw material, then verify it and filter it against your own accounts.

What is the difference between a lead list and a prospect list?

The words are often used the same way. A useful distinction: a lead has shown some interest, while a prospect is someone you chose to contact because their company fits and has a reason to act.

13

Where to go next

New to the research side? Start with what sales prospecting is.

Mason

Know which people to contact, and why now.

We find the companies with a reason to buy now, and the verified people to reach at each one.

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